Answers to Our Most Often Asked Questions
Duraplas Industries is an “Australian, family owned business which has been manufacturing locally since 1984.” That’s right, the same owners since the early eighties. This is unique in the tank industry and ensures you peace of mind that you are dealing with people that really care. Your tank is covered by a warranty you can TRUST!
To read more about delivery of your water tank, please make a selection below:
To read more about delivery of your water tank, please make a selection below:
1. Completing an EFT Transfer (bank deposit) into our account using your online banking system (or at a Commonwealth Bank Branch).
2. BPAY Payment is available. BPAY payment details can be provided once a tax invoice has been generated.
3. Visa or Mastercard. Phone us during business hours to have a payment securely processed using your Visa or Mastercard on 1300 DURAPLAS (1300 387 275). Please note: payments made using either Visa or Mastercard will incur a 1% merchant fee surcharge.
Duraplas Water Tanks are warranted to perform the function for which they were designed, namely holding potable water at ambient rainwater temperatures for a period of 20 years. Lattice underground tanks are warranted for a period of 10 years. Industrial, chemical, molasses tanks, troughing and boats are warranted for a period of 5 years. All warranties are subject to the conditions on the full warranty which can be found under the ‘Further Info’ menu bar.
To read more about your tank warranty, please make a selection below:
Molasses tanks come standard with a poly screw in manhole lid and a 50mm – 80mm brass outlet (100mm outlet is available at a surcharge).
A comprehensive range of rain harvesting fittings and accessories are available and can be viewed on the tank accessories page.
All Duraplas tanks have shot weights which exceed industry standards. This ensures that your tank has thicker walls and is more robust. Computer aided production programmes and unique moulding techniques produces thicker wall sections down low – where the strength is required. All shot weights are guaranteed and can be viewed for each tank size under the tank descriptions. Ultra sound testing of the tanks ensures that they all meet the strict guidelines of AS/NZ4766 standard.
Duraplas Tanks are designed for above ground installations but can easily handle partial back filling for either one side or partial all round submersion. Please see our installation guide for more info. If you have any further questions please contact our friendly staff.
Poly Tank Strengths:
- Very cost effective
- Robust, durable and easy to handle and install
- Wide array of colours to match most colorbond colours
- 20 year manufacturer’s warranty
Poly Tanks provide the best value-for-money, they have a similar life expectancy, a wider range of colours, and are more easy to handle and install. Our experienced team are happy to discuss the various options and assist with any queries you might have, just use our contact us page.
We would suggest that all our clients ensure that all pipework (downpipes and supply lines) be checked to ensure they are made from food grade material. The great water from a food grade tank can be tainted by cheap non-food grade pipework.
- Check your invoice to ensure the tank you will receive is correct including dimension, colour and fitting layout.
- Check for overhead clearance, depending on the size of the tank(s) on the truck, our trucks can sometimes be up to 4.8 meters tall
- Check for access obstructions to the ‘tank site’ or ‘pad’
- We suggest for the smoothest possible placement of the tank that the ‘tank site’ or ‘pad’ be prepared (to our recommendations as per our website) prior to the delivery date.
In most cases tanks of a volume less than 10,000 litres may not need approval, however the best way to clarify this is with a quick phone call to your local council. While you are on the phone with them, ask whether they have rebates available for rainwater tanks. There are still quite a number of councils and water companies providing rebates in local areas.
It is our aim at Duraplas to be the best tank manufacturer and supplier in all aspects. We strive to provide service that is second to none along with unbeatable prices. When you contact us for a quote, talk to our team about any deals that may be on offer – you’ll most likely be getting the best price possible already. We do however offer an alternative in the form of an aquaculture poly tank which is designed to hold its shape without a lid. These aquaculture tanks can be viewed here. 1. Space available 2. Supply available (i.e. roof space X average rainfall) 3. Demand for water Space available: This is simply the amount of room there is for a tank within the chosen area. We rate this as the most important factor for urban situations. Supply available: For every 1 square meter of roof space, for every 1mm of rainfall, 1 litre of catchment into the tank is produced. (Roof space (m2) X rainfall (mm) = catchment in litres) So by that we can estimate the average monthly supply. For example the average rainfall per month for Coffs Harbour is about 95mm. (less in winter and much more during the summer months) So for example, the roof catchment space is 250 square meters 250 x 95 = 23,750 litres of catchment per month. Demand for water: Now if the tank was supplying water for all your needs (which is unlikely in an urban situation), the average adult uses about 220 litres per day. If there were say for example 3 adult people living in the home, the average DAILY usage would be 660 litres. Worked out monthly that would equate to about 19,800 litres of average usage. However if the water was just being used for watering the gardens, the average 1/2″ garden tap delivers water at a rate of approximately 12-15 litres per minute. For example, watering for 30 mins a day from one garden tap would use approximately 405 litres. Do that every day for a month and you would use 12,150 litres. So really it’s a balancing act between supply, demand and available space. A number of factors can influence what style or size of pump will work best for you. 3 basic options that are most common: Two other Options that include a Rain to Mains Controller/valve are listed below (a Rain to Mains Controller/valve automatically switches supply from tank water to mains water when needed, great for urban installations) We also can also supply other Calpeda, Dab and Reefe Pump options upon request. Contact our friendly staff to discuss size and pricing options. Each tank installation is different, and as such, there is no ‘recommended’ or ‘standard’ tank layout. We would recommend (in consultation with a plumber, if required) sketching out the potential layout. Consider the available options for each tank type and the plumbing connections; filling the tank from the roof, overflowing to the stormwater service and the outlet to the pump. Please refer to the tank outlet and overflow locations diagram which is included along with each tank listing, which will help you identify the best setup, or feel free to contact our friendly staff if you need assistance with this.
There are 3 main factors to consider when choosing a rainwater tank/s:
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